How to cancel my subscriptions

How to Cancel Max (2026 Guide)

This guide covers how to cancel Max in the United States. Steps and fees can vary by account, club, and agreement — treat official help pages and your contract as the source of truth.

Quick answer

  1. Confirm who bills you (WarnerMedia / Max direct vs Apple vs Google vs Amazon vs Roku vs Hulu / YouTube TV / carrier).
  2. Check billed party: web → Help’s subscription URL (HBOMax.com/subscription) or in-app Profile → Subscription / TV Settings → Subscription.
  3. If WarnerMedia bills you: choose Cancel Your Subscription → confirm → note expiration date.
  4. If a partner / store bills you, cancel with that party (Help lists Apple, Google, Amazon Appstore, Roku, Samsung, Hulu add-on, Prime Video Channels, Verizon, YouTube TV, and more).
  5. Deleting the Max / HBO Max app does not cancel.

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Cancel on Max account (WarnerMedia-billed)

From Max / HBO Max Help (US cancel article):

  1. Go to HBOMax.com/subscription (Help’s stated URL; max.com may redirect — use the page that shows your billed party) and sign in.
  2. Confirm the top of the screen shows you’re billed through WarnerMedia (or equivalent direct billing label).
  3. Choose Cancel Your Subscription.
  4. Confirm cancellation and take note of your expiration date.
  5. You can stream until the subscription expires at the end of your billing period.
  6. No cancel option? Note who you’re billed through and use that partner’s path below.

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Store / partner billing

Help still lists the service as HBO Max in most partner steps — look for that name (or Max) on the store subscription list.

Apple / iPhone

Settings → [Your Name] → Subscriptions → HBO Max → Cancel Subscription.

Google Play / Android

Play Store → profile → Payments & subscriptions → Subscriptions → HBO Max → Cancel subscription.

Amazon Appstore

Amazon.com/appstoresubscriptions → find HBO Max → turn off auto-renewal.

Roku

my.roku.com/subscriptions → HBO Max → Manage subscription → turn off auto-renew.

Other partners (bundle notes)

Help also documents paths via Hulu (Manage Add-ons), Prime Video Channels (Cancel Channel), YouTube TV Membership add-on, Verizon perks/+play, Samsung, Xumo, and others. Cancel on the partner that appears on your statement.

Bundle notes

  • Extra Member Add-On: Help says the add-on cancels when the base plan expires; remaining add-on time may get a prorated refund — verify on confirmation.
  • Disney Bundle / other stacks: canceling Max alone may not remove other products; canceling a partner bundle may remove Max with it — read on-screen options.
  • Wrong billing door is the main money risk.

Fees, contracts, and money at risk

  • Cancel before the next billing date to avoid further charges (Help).
  • Stream until period end after cancel.
  • Separate cancel ETF $: unknown / not claimed here.
  • Store refunds go through Apple/Google/Amazon/etc.

Charged after canceling

  1. Period already billed?
  2. Apple/Google/Amazon/Roku still on while you only canceled on Max (or reverse)?
  3. Hulu / YouTube TV / carrier perk still active?
  4. Extra Member / add-on confusion?
  5. See Charged after canceling.

Retention offers

Max may show plan changes or offers while you cancel. You’re allowed to decline and finish Cancel Your Subscription / store Cancel.

What you lose / what happens next

  • Streaming access ends on the expiration date shown at cancel.
  • Profiles/downloads follow Max account rules; keep proof until statements are clean.
  • Rejoin pricing may differ.

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FAQ

How do I cancel Max online?

Sign in at the subscription manage URL Help lists (often HBOMax.com/subscription — Help still uses HBO Max labels). If WarnerMedia bills you, choose Cancel Your Subscription, confirm, and note the expiration date.

Is Max the same as HBO Max for canceling?

Product brand is Max. Official Help still often titles pages and store listings as HBO Max — look for HBO Max / Max on statements and in Apple/Google subscriptions.

How do I cancel Max if Apple bills me?

Settings → [Your Name] → Subscriptions → HBO Max (or Max) → Cancel Subscription. Max cannot cancel Apple billing for you.

How do I cancel Max on Google Play?

Play Store → Payments & subscriptions → Subscriptions → HBO Max / Max → Cancel subscription. Uninstalling the app is not enough.

Does canceling Max cancel a Hulu or YouTube TV add-on?

If Max/HBO Max is an add-on on Hulu, YouTube TV, Prime Video Channels, or a carrier perk, cancel on that partner’s manage page — not only on Max.

Is there a Max cancellation fee?

Help describes cancel before next billing date and stream until period end. Max doesn’t publish a fixed cancellation fee. Check your confirmation or agreement. Extra Member Add-On may get a prorated refund per Help — verify on confirmation.

Does deleting the Max app cancel my subscription?

No. Official Help states deleting the app does not cancel.

Why was I charged after canceling Max?

Often period already owed, partner/store still billing, or bundle/add-on still active.

Related cancels

Not legal advice. Steps change — verify on official Help.